Shipping Information

Shipping and Delivery Information

Processing Time

All orders are processed within 1-2 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Domestic Shipping (Cape Verde):

Standard Shipping: 3-5 business days

International Shipping:

Standard Shipping: 7-14 business days

Tracking Your Order

Once your order has been shipped, you’ll receive a confirmation email with a tracking number to monitor its journey.

Returns & Exchanges

We stand by the quality of our products. If you’re unsatisfied, you may return or exchange your item within 14 days of delivery. Please review our Returns Policy for detailed information.

Important Notes

- Delivery times may vary due to customs clearance or unexpected delays.

- For any shipping-related inquiries, contact us at info@notsantos.com

Our products are shipped from Cape Verde. Please note that upon delivery in [destination country], import duties, VAT, and possible customs fees may be charged by the customs authorities or courier. These costs are the responsibility of the customer. We recommend contacting your local customs office for more information !

If you have any questions regarding our shipping policy or need assistance with tracking your order,

please feel free to reach out to our customer service team at info@notsantos.com.